Privacy Policy

Privacy Policy for TJC Home Improvement

Effective Date: [01/01/2024]

1. Introduction

TJC Home Improvement ("we," "us," or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, website, or engage with us through other means. Please read this policy carefully to understand how we handle your data.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details, billing address, and other financial information.
  • User Preferences and Feedback: Information you provide regarding your preferences, feedback on services, and communication preferences.
  • Usage Data: Information related to how you use our website, services, and interactions with our online platforms, such as IP addresses, browser type, and cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Payment Processing: To process payments securely for services and products.
  • Communication: To send you updates, respond to your inquiries, and provide customer service.
  • Marketing: To inform you about special offers, events, and promotions. You may opt out of marketing communications at any time.
  • Improvement of Services: To analyze usage patterns and feedback to improve our services, facilities, and user experience.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with third parties in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing partners.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with legal processes or governmental requests.
  • Business Transfers: In the event of a merger, sale, or transfer of our business, your information may be transferred to the new owner.

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Retention of information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When information is no longer needed, we securely dispose of it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access, correction, or deletion of your personal data.
  • Restriction or objection to the processing of your data.
  • Portability of your data in a structured, commonly used format.
  • Withdrawal of consent for processing your data.

To exercise your rights, please contact us at 304-412-3343.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

TJC Home Improvement
Address: 411 D St, South Charleston, WV 25303
Phone: 304-412-3343
Email: [email protected]

This Privacy Policy outlines our commitment to ensuring the privacy and protection of your personal information at TJC Home Improvement.